Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reply warranty with all of our Linux cloud hosting packages packages, meaning each individual help inquiry you post is going to be responded to within one hour maximum. Our support crew members are educated to rapidly correct any issue and to give you well–timed advice on any concern that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any question you possibly have relevant to TM Web Hosting’s solutions. We have technicians working continuously to provide help anytime required. You could use the ticketing system or send us an email at any time, or you can grab the telephone or make use of the online chat through business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a wide–ranging know–how base into the Control Panel to enable you to get hold of handy step–by–step guidance any time. Each section of the Control Panel has its own contextual guide area displaying a list of how–to articles. We have also made educational videos to provide you with a better idea of the way in which to accomplish any presented process.