A 99.9% Server Uptime
The principal benefit of setting up your very own cloud hosting platform is that you don’t need to be worried about compatibility – you set up a special set of software apps in such a manner as to work with a given set of hardware parts. The final result is something considerably more steady and reliable, as there are less potential chances of failure. We have set up our cloud hosting platform atop proven hardware elements coupled with a strongly modified version of Security–Enhanced Linux so as to create a very secure environment for your sites.
For this reason, with each of our Linux cloud hosting packages plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
In order to deliver a high–performance web hosting service, you can scarcely depend on the default network configuration in a datacenter. We have built our own custom network in an effort to ensure a faster–than–light connection speed with the rest of the world.
And because of this, regardless of which datacenters you select: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your money at risk, you can’t feel really safe. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel pleased with our service or in case you need to get an even more robust hosting solution, like a Linux VPS web hosting packages or a Linux dedicated servers hosting packages – we will give you a full refund, without any hidden costs or reimbursement taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you’re aware of how infuriating this can be, especially when your website is at stake. For this reason, our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they will answer you in less than 1 hour. And the best part is that their average support ticket response time is under 20 minutes!