A lot of people who start using their first web hosting account, or change companies, typically have questions about how given procedures are accomplished or run into obstacles when setting up different things, including e-mails, website settings, etc. This is the reason why, lots of web hosting companies have compiled documentation with popular questions and issues so as to help their clients get information swiftly and seamlessly. Consequently, the customer service team representatives can dedicate more time to actual problems that given customers may be facing, as the solution for the smaller things will already be available on the World Wide Web and clients can resolve them without touching base with the tech support team. Having thorough documentation is extremely important, particularly for new customers with zero practical experience, as the hosting service entails a large number of features and many individuals can get confused about what action to take. A good knowledge base can both help you complete the things that you want and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
If you order a cloud hosting
package from us, you will get access to our elaborate online help documentation where you will find info about de facto everything associated with our web hosting plans. The topics range from how to create an email account on your handheld device, to how to accomplish different things using an .htaccess config file. The articles are written in an easy-to-grasp manner and offer detailed guidelines on how to carry out a particular operation in your Hepsia hosting Control Panel. You can also find info that’s not directly associated with Hepsia, for instance one that concerns software applications on your desktop PC. The complete list of articles will be located in the Help section of the Control Panel, but the ones that are related to a certain section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to discover virtually everything related to your web hosting account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting packages
, will allow you to access the elaborate online help documentation that we have compiled for you. The articles themselves contain general information on our web hosting services, educative guides about the various functions that you can use, together with troubleshooting instructions that can help you repair common problems that you could face. The topics that we’ve included cover de facto everything, from simple things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a certain Control Panel section will always be available on the right side of the page that you are on, whilst the full article archive can be accessed through the all-inclusive Help section.